Association SOS Phone - Rijeka has been working to protect victims of violence for almost 25 years. In our work so far, we have seen that violence always has a legal context, which makes it difficult for victims to get out of a violent environment. In addition to the fact that victims of violence often do not have the financial possibility to pay for legal aid, we noticed that after they come to the psychological counseling center of the Association and tell their story, it is extremely difficult for them to go to another place for legal aid and in an unknown environment to talk about their problems again. Therefore, in order for victims of violence to be able to get all the help they need (psychological and/or legal) in one place, we decided to launch a free legal aid program.
What services does Counselling offer?
The Counselling Centre is authorised to provide free primary legal aid in the Primorje-Gorski Kotar and Lika-Senj counties. Primary legal aid covers:
– general legal information;
– legal advice;
– making submissions to bodies governed by public law, the European Court of Human Rights and international organisations;
– representation before bodies governed by public law;
– legal aid in a non-judicial amicable settlement of the dispute.
Who provides free legal aid?
Master of Laws Iva Čatipović, who is authorised to work by the Ministry of Justice. She is assisted in her work by a volunteer legal team of ten law students and young lawyers.
Who is the Counselling Center for?
The counseling is intended primarily for victims of violence. In doing so, we think of all forms of violence – from psychological, physical, economic, sexual violence to mobbing, discrimination, etc.
We have not forgotten other groups of citizens, and in order to ensure their right to free legal aid, we have ensured cooperation with the Legal Clinic of the Faculty of Law in Zagreb. The areas for which the Clinic has established special groups are: family law and child protection, worker protection, discrimination, nationality and asylum, patient rights, protection of victims and witnesses of crime, and assistance in enforcement proceedings.
How is the work of the Counselling Centre for Free Legal Aid financed?
So far we have been fortunate that in 2016 our project was recognized and decided to financially support the City of Rijeka (Department of Health and Social Welfare) and Primorje-Gorski Kotar County (Administrative Department for Social Policy and Youth), and a large part of it relies on the volunteer work of our lawyers and cooperation with the Law Clinic of the Faculty of Law in Zagreb.
How to get free real help?
General citizenship can request legal aid by coming to the premises of the Association in person at times when we have arranged visits to the Legal Clinic. So far we have arranged 3 visits to the Legal Clinic: Wednesday 20 April 2016, 4.5.2016 and 25.5.2016 from 10 a.m. to 2 p.m. at the FMA address: Verdieva 11, River.
Victims of any form of violence (not related to the visit to the Legal Clinic) can at any time contact the Association for legal aid and arrange a meeting with the lawyer via e-mail sos.rijeka.help@gmail.com or by calling the help line every day from 5 p.m. to 8 p.m. on the phone number 051/211-888.

