The Ministry of Economy and Sustainable Development has opened a new round of calls Digitalisation vouchers in order to increase the level of digital maturity of SMEs through the development of digital business models, strengthening the capacity to implement digitalisation and digital transformation or enhancing cybersecurity, which will ultimately increase the competitiveness and resilience of enterprises through the use of digital technologies.
This call encourages implementation-oriented investments by SMEs digitalization and digital transformation of business training and services to improve digital skills (including those related to cloud technologies), adapt business models to digital transformation, digital marketing, cyber resilience and deployment of complex digital solutions;
Objective of the call
Contribute increasing the level of digital maturity of SMEs; through the development of digital business models, strengthening the capacity to implement digitalisation and digital transformation or improving cybersecurity, which will ultimately increase the competitiveness and resilience of enterprises through the use of digital technologies.
Types of vouchers
- Voucher to improve digital skills
- Digital Marketing Voucher
- Voucher to develop a digital transformation strategy
- Cyber Resilience Diagnostic Voucher
- Voucher for complex digital solutions
Amount of aid
The maximum grant amount that can be awarded to a project depends on the type of voucher and is in euro:
- Voucher to improve digital skills – 9.990,00
- Digital marketing voucher – 9.990,00
- Voucher for the development of a digital transformation strategy – 9.990,00
- Cyber Resilience Diagnostic Voucher – 14,500,00
- Voucher for complex digital solutions – 19.900,00
Aid intensity
Aid intensity determined for grants/vouchers of 60% eligible costs.
Eligible applicants
Micro, small and medium-sized enterprises with at least 1-3 employees, depending on the type of voucher, on a full-time basis in the previous month.
Eligible service providers
Only legal and natural persons registered in Catalogue of Digital Vouchers.
Number of project proposals
Only one voucher may be requested by the applicant in one project proposal. Applicants may submit more than one project proposal per Call, but not at the same time.
In the award procedure, the applicant may have at the same time only one project proposal requesting the award of vouchers for services provided exclusively by one service provider and covering one or more activities eligible for the requested type of voucher. If the applicant submits two or more project proposals at the same time (within the same deadline), all submitted project proposals will be excluded from the award procedure.
A maximum of two (2) vouchers may be used by one applicant under this Call, provided that they are of different types.
Eligible project activities
The voucher refers to specialized non-formal learning programs aimed at the development of digital skills that will enable the applicant's employees to carry out digitalisation, i.e. to use digital marketing and communication tools (working in e-commerce and m-commerce, online advertising, administration of the company's website), for data analysis and data management, application development, software design, digital design, for cloud business, etc.
The activities of this voucher include the creation of enterprise websites, e-commerce, mcommerce, including the development and testing of mobile commerce applications, upgrading existing solutions – business channels through redesign and upgrading with new functionalities, as well as opening new and improving existing communication channels and improving customer relations.
The company's digital transformation strategy includes defining achievable digital transformation goals and creating measures to achieve the set goals, including an analysis of the current state and environment, testing the potential for business optimization through digitalisation, process and organization optimization, and other measures that can contribute to the adaptation of the organization to business in the digital age, as well as the methodology of monitoring the implementation of digital
Strategies (with key indicators – KPIs). The digital transformation strategy should be aligned with the business strategy of the company (to which strategic orientations and to which the existing strategic objectives relate), i.e. with the business plan and objectives, in case the company does not have a developed business strategy.
The activity should result in a clear action plan according to which the company can act so that after its implementation it can say that it has successfully adapted to the digital age through the introduction of new application solutions, change of organizational culture, process optimization and other ways.
The activities of the voucher include the verification of the cybersecurity of the company through the implementation of system security checks/data permeability checks, the implementation of penetration tests with the preparation of related reports, through the implementation of security testing and the detection of cyber threats to the company's information system. They also include the analysis of collected data and defining additional system improvements and generating reports for the needs of regulators, certification houses, etc., and the education of employees by service providers to increase training, to achieve cybersecurity of the company for a minimum duration of 3 hours.
Activities that can be funded with this voucher include the service of deploying complex digital solutions that will enable the company to develop digital business models, strengthen the capacity to implement digitalisation and digital transformation, such as solutions for Industry 4.0, development of network systems and processes, IoT (Internet of Things), smart services, automation, projects involving Big Data (big data), simulation models, virtual and augmented reality, integrated systems (e.g.: BI and analytics, market integration (drop-shipping) in at least one large market, enterprise resource planning, digital productivity solutions and customer relationship management solutions, including key indicators – KPI for each solution delivered, and training of employees by service providers on the acquisition of advanced digital skills related to the purpose of vouchers for a minimum duration of
Six o'clock.
Activities should be aligned with the company's digital transformation strategy, i.e. the business strategy of the company if the company does not have a developed digital transformation strategy.
Do you have an idea for a project proposal? Contact us to create.
Deadline for submission of project applications 30.11.2023 to 5 p.m.
